The Central Regional Office of the National Health Insurance Authority (NHIA) has successfully held its 2025 Mid-Year Performance Review from 17th to 19th August 2025 in Winneba. The two-day meeting, themed “Sustaining Our Gains; Towards Universal Health Coverage – A Collective Responsibility,” brought together staff and participants from all 15 district offices in the region.
In his welcome address, Mr. Christopher Oddoye, District Manager for Awutu Effutu Senya, explained that the meeting was aimed at developing new strategies, reviewing operations, sharing best practices, and addressing challenges collectively in order to achieve the ultimate goal of Universal Health Coverage (UHC).
Chairman of the meeting, Rev. Atta Mensah, MCE for Awutu Effutu Senya, commended the enthusiasm of staff and stressed the President’s vision of making quality healthcare accessible and affordable for all Ghanaians, particularly the poor and vulnerable. He highlighted the introduction of Free Primary Healthcare, Mahama Care, and the Ghana Medical Trust Fund as key interventions towards this vision.
Representing the Membership and Regional Operations (MRO) Directorate as Special Guest of Honour, Madam Margaret Morrison praised the region for its recent surge in indigent membership through innovative initiatives such as the NHIS Evangelism Hour (NEH) and 5Kind4More campaign. She encouraged other regions to replicate these best practices. Supporting her remarks, Mr. Prince Aboagye, Senior Manager at MRO, urged the Central Region to reset its performance trajectory, noting that with determination, the region could become the top performer by 2026.
Delivering the keynote address, Mr. Kojo Koi Thompson, Acting Regional Director, expressed appreciation to the MRO Directorate and Executive Management for their continued support. He outlined some key achievements under his leadership, including the launch of the 5Kind4More strategy, introduction of an award scheme to boost staff motivation, and plans to roll out the NHIS Bells initiative to engage churches and mosques in membership drive campaigns. He revealed that about 30,000 indigent requests had recently been submitted for approval, reflecting the region’s renewed drive.
Mr. Thompson emphasized that future targets would be based on the region’s population of 3.17 million rather than annual quotas. He, however, appealed for improved working conditions in some districts and called for consistency in report submissions to enhance monitoring and decision-making.
Mr. Daniel Nyamadi, Operations Manager, presented membership data and briefed participants on lessons from the Senior Management Mid-Year Review held in Kumasi. District Managers also shared updates on membership trends, indigent registration, and strategies to improve performance. Additional presentations were made by the CPC Cape Coast Director, Regional MIS Manager, Regional Accountant, and Trauma Hospital delegation. The review also featured discussions on the NHIS Credit Union and the Ghana Medical Trust Fund (Mahama Care), with participants resolving to make contributions by the end of August.
On the second day, Mr. Emmanuel Akuamoah, District Manager for Assin North, chaired the session, describing the program as “educative, refreshing, entertaining, and resetting.” He encouraged District Managers to step up their performance in line with the Authority’s vision. The meeting concluded with an open forum, brainstorming session, and adoption of key resolutions.
In his closing remarks, Mr. Thompson reaffirmed the region’s commitment to advancing NHIA’s corporate goals and supporting the President’s vision of making healthcare more accessible and affordable. He concluded with a call for unity, stressing that “together, by bringing everyone on board, we can achieve UHC by 2030.
